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ani-MODs - Known issues

Please note: Many known issues are fixed by updating to the latest version of ani-MODS. It is worth checking that you are running the latest version of ani-MODS.

 

  • How do I check to see that I am running the latest version of ani-MODS?
  • How do I check that my clients are updated with all that they need for viewing ani-MODS modules?
  • How do I update my client computers with the components they need for viewing ani-MODS?
  • Unable to play videos. Message about missing codec or decompressor
  • Message saying that you do not have the required version of Flash player, even though you do
  • Shockwave player message about missing Xtra (Vector Shape)
  • Message saying 'This product has not yet been licensed', or 'licence expired'. Information on how to license ani-MODS.
  • On-screen message saying 'Module: n, Licensed but NOT INSTALLED'
  • Printed certificate looks stretched or does not fit on the page nicely

Problems affecting early versions of ani-MODS only:
(fixed by updating to the latest version of ani-MODS)

  • Message saying that you do not have the required version of Shockwave player, even though you do
  • Yellow bar on page warning about active content
  • Message about missing registry key when trying to licence ani-MODS
  • Licence code won't fit into boxes on screen
  • Message about 'ISScript missing'

Page date 17/07/12

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